Blue Shield of California Warns of Coronavirus Scams

Courtney DeSoto

The pandemic has resulted in a wave of fraudulent activity with scams including robocalls, telemarketers and fake test kits

March 31, 2020

The coronavirus (COVID-19) pandemic has resulted in a wave of fraudulent activity with scams that have included robocalls, telemarketers and fake test kits.

For example, fraudulent robocalls and telemarketers are offering free items and services, such as cleaning supplies and COVID-19 test kits in exchange for insurance information, which can be used for identity theft. Never give your personal information over the phone and treat your health insurance ID card number like a credit card number.

Here are some tips to avoid fraud during the COVID-19 pandemic:

Protect your information and report suspected scams to your health plan and/or HHS OIG. Blue Shield of California and Blue Shield of California Promise Health Plan members can also report suspected fraud by sending an email to [email protected] and [email protected]

“We are closely monitoring the fraudulent activities surrounding this pandemic and want to ensure our members have the information they need to protect themselves,” said Terry Gilliland, M.D., executive vice president of Healthcare Quality and Affordability at Blue Shield of California. “We remain committed to promoting public health and safety and will continue to share relevant information as it becomes available.”   

Blue Shield, which serves more than 4 million people, is actively encouraging members and employees to stay home from work (or school) if they are feeling ill. The health plan suggests reaching out to care services such as TeladocHealNurseHelp 24/7, or report their condition to their family doctor or urgent care clinic.

For the latest news on the coronavirus and prevention and treatment methods, visit the Centers for Disease Control and Prevention page.

More articles

Here are some other posts you might be interested in...

Planning for your Pet in a Trust

Those of us who think of our companion animals as family members are becoming aware of the fact that part of our responsibility to these dependent creatures is to make sure that their care and comfort continue uninterrupted should we…...

Courtney DeSoto

California Conservatorship Facts

"The movie I Care a Lot has raised a lot of interest and questions surrounding Conservatorships (which in some States are referred to as “Guardianships”), as well as the role of Professional Conservators (also known as Professional Fiduciaries). The most common question…...

Courtney DeSoto

Elder Financial Abuse

"Experts say that it’s difficult to know exactly how many older Americans fall victim to financial abuse each year because much of the time, the crimes go unreported. What is well understood is that the financial exploitation of seniors causes…...

Courtney DeSoto